About Us
Rail Estate Search is a company that provides this site for Rail Companies so that they can advertise their vacant commercial properties online. We are not an Estate Agency. Rail Estate Search is the property of KDL Sales Consultants Ltd.
Rail Estate takes the privacy of all its website users very seriously and takes great care to protect your information. This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.
What information do we collect?
In order to provide you with services, we may collect personal information about you from our website, telephone conversations, emails and written and verbal communications. We may, for example, keep a record of your name, Company, Head Office address, email address and telephone number.
We may supplement the information that you provide with other information that we obtain from our dealings with you
How will we use your information? And our lawful bases
All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide our products and services to you and, for example:
Purpose | Lawful basis |
To communicate with you about the services and/or products you have requested and to communicate with you in the event that any products or services you have requested are unavailable | Performance of a contract. If you do not provide us with the information we need to pass to the relevant Rail Company with whom you will be dealing to perform the contract, then the Rail Company may need to terminate the contract. |
To respond to any enquiries, you make | Legitimate interests – that we need to assist you with the enquiry you have made |
To provide you with information about our offers which may be of interest to you (where you have provided us with consent to do so) | Consent |
For record-keeping purposes – to improve the quality of our service | This will be done on an anonymized basis |
To track the activity on our website | This will be done on an anonymized basis |
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal details and/or information concerning your activities whilst visiting the website, we may do so if we are obliged by law.
How long will we keep your information?
We will keep your information in line with the timescales set out below:
Type of Information | When will it be deleted |
Contact details (to deal with an enquiry only) | For as long as necessary to deal with your enquiry |
Contact details (where you have provided your consent to be contacted about offers) | For such time as you have provided us with consent to do so. Please note if we do not hear from you within a
period of 24 months, we will get in touch to see if you still want to hear from us. |
Opportunities
What to do if you do not want to receive details of opportunities
Please be assured, we will only contact you with details of opportunities if you have provided us with express consent to do so. You can also change your mind at any time and withdraw consent.
Please note, if you do withdraw your consent to receive information, we and the Rail Companies will be unable to keep you informed of new services, available units or opportunities that may interest you.
Cookies
We use cookies in order to ensure the website functions properly and to improve your user experience. Cookies are usually a string of numbers and/or letters that a website transfers to your hard drive. The cookies enable the website to “remember” you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies).
Description | |
Strictly necessary cookies | These cookies are essential to enable you to navigate around the website securely and to provide you with services you have specifically requested. |
Functionality cookies | These cookies enhance the functionality of the website by storing your preferences. For instance, they can remember your name and location, if you provide this information. |
Performance cookies | These cookies improve the performance of the website. For instance, they help pages load quicker. |
Online behavioural cookies | These cookies store information about your behaviour online, such as your browsing history. For instance, they help us tailor the advertising we show to you. |
Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer – go to www.cookiecentral.com for instructions on how to disable cookies. However, you may not be able to take full advantage of our website or use certain functions if you disable cookies. If you continue to use our website, you agree to our use of cookies.
Security of information
We take the security of your personal information seriously. We have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so and then under strict guidelines as to what use may be made of the personal information contained within them. Please note that we cannot guarantee any data transmission over the internet is completely secure.
Monitoring
We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you. We will always inform you if we are recording a call.
Changes to this privacy policy
We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. If and when we have updated this policy, we will place an alert on our website so that you can see what has changed.
Your rights
You have the following rights in relation to data protection:
If you would like to exercise any of your rights with us, then please contact us using the contact details set out below.
Telephone number: 0330 005 2500
Email: Info@Railestatesearch.co.uk